Privacy Policy

Last updated: June 2026

East Texas Safety Supply Company LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by Shopify or our payment providers)

• Order history and customer service interactions

Automatically Collected Information

Shopify automatically collects certain data when you browse our store, including:

• IP address

• Browser type and device information

• Cookies and tracking data

• Pages viewed, time spent on site, and referring URLs

This information helps us improve site performance and security.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and updates

• Improve our website and product offerings

• Prevent fraud and maintain security

• Comply with legal and tax obligations

We do not sell or rent your personal information.

3. How Shopify Handles Your Data

Our store is hosted on Shopify, which provides the e‑commerce platform that allows us to sell products to you. Shopify stores your data securely and may process information such as:

• Payment details

• Customer accounts

• Order information

• Cookies and analytics

For more details, you can review Shopify’s privacy practices at: https://www.shopify.com/legal/privacy

4. Payment Processing

All credit card transactions are processed securely through Shopify Payments or other PCI‑compliant payment gateways. We never see or store your full credit card number.

5. Cookies

We use cookies to:

• Keep your cart active

• Improve site performance

• Analyze traffic and usage

• Personalize your shopping experience

You can disable cookies in your browser settings if you prefer.

6. Sharing Your Information

We may share your information with:

• Shopify (store hosting and checkout)

• Payment processors (credit card transactions)

• Shipping carriers (order delivery)

• Fraud prevention services

We do not share your information with advertisers or data brokers.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold

• Request corrections

• Request deletion

• Opt out of marketing communications

To make a request, contact us at: sales@etxsafetysupply.com or call (903) 668‑8898

8. Data Security

We use encryption, secure servers, and industry‑standard safeguards to protect your information. While no system is 100% secure, we take every reasonable step to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

East Texas Safety Supply Company LLC 2309 Gilmer Road Ste 101 #1075 Longview, TX 75604 Email: sales@etxsafetysupply.com Phone: (903) 668‑8898